Hero’s automated payments mean you get paid on time, every week, without the need to issue invoices or chase overdue payments. Funds are paid automatically into your nominated bank account the week after the start / check-in date.
Our billing cycle runs Monday – Sunday. You will receive an email Statement every Monday when payments are pending, plus a CSV report of sale sales included. Payments are made 4 days later on the Friday.
At any time, you can also view a detailed report of all sales and payments by logging in to Hero.
Do I need to obtain individual Vouchers Numbers?
You do not need to worry about obtaining individual vouchers numbers or 'claiming' vouchers in order to get paid, as is commonplace with some other systems. With Hero - it's all automated!
You'll receive a 6-digital Booking Reference from Hero for all bookings. This number is all you need to track payments in our reports and remittance.
When do you get paid:
Dated bookings 'auto-claim' on the date of travel / check-in
You're sent a remittance statement the following Monday
You're paid 4-days later on Friday
Do you use Xero?
For suppliers using Xero, our tax invoices can be automatically imported into your accounts each week, removing the need to manually enter data which could lead to discrepancies.
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