Hero's eQuote offers two convenient payment options for your customers:
1. PayID (Bank Transfer – No Card Fees)
If your customer has an Australian bank account, they can choose to pay via PayID, allowing them to make a fee-free payment for their booking.
Payments can be made by scanning the QR code shown on-screen or by sending funds via internet banking to the designated email address.
This is a fast and secure method with no credit card surcharges.
To activate PayID in eQuote, please contact the Hero team. You’ll be required to re-sign our agency agreement to enable this payment option.
Important Note:
In rare instances, some banks may delay fund transfers by up to 24 hours, which may cause delays in applying the payment and finalising the quote.
Your agency is charged 99c for each successful payment via PayID.
2. Credit/Debit Card
Customers may also pay via:
Visa
MasterCard
American Express
Credit card fees apply to all card payments made via eQuote.
If you have any questions or need assistance enabling a payment option, please don’t hesitate to contact the Hero team.
