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International Payments

Receiving payments from Hero to a bank account in another currency

Updated over a year ago

Supplier and Agency Companies in Hero are set up with a single currency.

For example...

  • Agencies setup in USD see all pricing in USD

  • Suppliers setup in EUR load all rates in EUR

Hero pays out to suppliers for products supplied and to agents when commission is due.

Payments made by Hero to agents and suppliers via a bank account located in their chosen country / currency incur no transfer fee.

For example...

  • A supplier / agency setup in EUR is charged no fee when funds are sent by Hero to a EUR bank account

However, a $30 fee is charged when payments are paid out to a bank account in a country / currency different to the Company setup.

For example...

  • A supplier / agency setup in AUD is charged a transfer fee when funds are sent to a bank located in another country, i.e. USD or GBP

Any bank charges will be covered by the receiver.

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