You can 'void' a payment recorded in a quote from the Payment History tab. Ensure you're editing the quote first. Then, navigate to the Payment History, and click on the Void button. The payment has now been voided off the quote. Related ArticlesCash Out Functionality - Modify the Payment MethodRemittance, Credit Note & PaymentsBranch ShiftsVoid a refundSwitching an Existing Quote to a Different Branch