If you make a mistake while processing a refund, it is possible to void it and process it again. Common mistakes are incorrect supplier/agency fees.
To void a refund, go into your booking and navigate to the Payment History tab.
If you want to get a clearer view of the above screenshot, please right click it and open the image in a new tab.
Note:
You can only void a refund within 48 hours of processing the refund.
Voiding a refund does not mean that a booking is not cancelled anymore. A refunded producy always remains a cancelled booking to the supplier.