Sales Report
The Sales Report shows totals of Products Sold (finalised) or Refunded within the dates selected.
Sales | Product Sales (Customer Payable) |
Refunds | Refunded Product Sales (Customer Payable losses) |
Total Sales | Sales less Refunds |
Commission Earn | Commission Earned on Product Sales |
Commission Loss | Commission Lost on Refunded Product Sales |
Total Commission | Commission Earned less Commission Loss |
Average Commission | Average Commission % for Finalised Bookings |
Financials
The Financial Report shows any financial movement on a quote / booking within the dates selected.
Products | The Sales Report shows totals of Products Sold (finalised) or Refunded within the dates selected |
Sales | Product Sales (Customer Payable) |
Refunds | Refunded Product Sales (Customer Payable losses) |
Supplier Refund Fees | Fees retained by Hero to be passed on to Suppliers as cancellation fees |
Hero Refund Fees | Fees charged by Hero for processing of booking cancellations.
Calculated as a percentage of Commission Retained by your Agency, if applicable.
For clarification please refer to your Hero Agency Agreement. |
Commission |
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Commission Earned | Commission Earned on Product Sales |
Commission Lost | Commission Earned less Commission Loss |
Agency Payments |
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Funds Collected - Finalised Orders | Funds collected within the dates selected for bookings which have been finalised within the dates selected |
Funds Collected - Deposit Only | Funds collected within the dates selected towards quotes not yet finalised |
Deposit Used | Funds collected outside of the dates selected, used towards a booking finalised within the dates selected |
Card Fees | Card fees charged by the Agency to the Customer |
Funds Refunded to Pax | Funds refunded to the Customer from the Agency |
Hero Payments |
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Collected - Finalised Orders | Funds collected by Hero within the dates selected for bookings which have been finalised within the dates selected |
Collected - Deposit Only | Funds collected by Hero within the dates selected towards quotes not yet finalised |
Deposit Used | Funds collected by Hero outside of the dates selected, used towards a booking finalised within the dates selected |
Refunded | Funds refunded to the Customer from Hero on behalf of the Agency |
Funds To Pax Wallet | Funds refunded to the Customer into Pax Wallet |
Funds From Pax Wallet | Funds used from Pax Wallet towards a booking finalised within the dates selected |
Hero Payments Fees | Fees charged to the Agency from Hero for use of Hero Payments |
Payable to Hero | The balance of funds due to Hero for financial movements within the date range. Note, this figure does not mirror your Invoice, which is based upon order finalised. (Negative figures result in payments due to you) |