Hero's eQuote features allows you to share quotes with your customers via a unique web link, enabling them to view their itinerary and pay online.
From your Quote Summary screen, click the 'View eQuote' button
The eQuote URL link will be shown, which you can copy and send to your PAX by email / Facebook / txt etc.
To view the eQuote, click the link to 'Click here to go there'
Your eQuote has two sections, 'Itinerary' and 'Payment'
From the payments section, your customers can choose to pay the Full Outstanding Amount, a Custom Amount or the amount owing for any PAX. Note that credit card booking fees will be shown & applied to the total amount payable, if set within your Company Setup.
Once a payment is made, you will be notified within Hero
Once the quote is paid ion full, you can Finalise!
Important Notes:
Auto-finalise option is not currently available. Once your quote is paid in full, you will need to hit the 'Finalise' button.
When sending the the link to your customer / guest include a note that it will need to be paid within a timely manner, or products may sell out before the order is finalised. I would only advise using the eQuote for bookings you are booking beyond a day, otherwise you will run into possible losing the spots.
In the event that a quote cannot finalize due to insufficient availability, select an alternative day / time. Alternatively, the payment can be refunded.