Hero's eQuote features allows you to share quotes with your customers via a unique web link, enabling them to view their itinerary and pay online.
From your Quote Summary screen, click the 'View eQuote' button
The eQuote URL link will be shown, which you can copy and send to your PAX by email / Facebook / txt etc.
To instantly email or sms the eQuote link, click on the Email/SMS eQuote button
To view the eQuote, click the link to 'Click here to go there'
Your eQuote has two sections, 'Itinerary' and 'Payment'
Payment:
1) Who : Your customer can first select Who they are paying for.
2) Amount: Your customers can choose to pay the Full Outstanding Amount, a Custom Amount or the amount owing for any PAX.
3) Pay With: Then your customer can select whether to pay via Card or PayID. Note: You need to have signed up to Hero Payments if you want your customers to be able to pay via credit card.
4) Payment: Customer now makes the actual payment.
5) Confirmation: Confirmation of payment.
You will now be notified within Hero and the payment will automatically apply to your quote.
Once the quote is paid in full, you can Finalise!
Important Notes:
There is a feature available that allows your quote to be finalised automatically once a payment is applied. Find more info here.
In the event that a quote cannot finalize due to insufficient availability, select an alternative day / time. Alternatively, the payment can be refunded.